Veda Consumer Credit Analysis
Veda Consumer Consulting
Veda Identity Verification and Vetting
Veda Skip Trace
Veda Fraud Protect
Get your customer relationships off to a great start, instantly
The growth of online transactions is changing the way businesses operate - and how your customers interact with your business. Staying competitive means meeting your customer's expectations. In an online environment that means a quick, easy and streamlined experience. Applying for a product or service online shouldn't mean manually printing a form and taking it to a bank or post office for identification. And if it does your customers will go elsewhere.
Your customers want a streamlined, instantaneous experience. In most cases when you apply for an account online you first need to complete the form and then take it into a branch or Australia Post for an identity check. Not surprisingly typically only half of your potential customers complete the application process - a significant lost opportunity for your business.
IDMatrix is an advanced electronic verification service that can help you identify your customers online using a range of databases. Your new customers account can be ready to use in minutes, without having to physically show documents at a branch of post office - helping get your customer relationships off to a great start, instantly!
Veda's Electronic Identity Verification service is transforming the way organisations verify the identities of potential customers online.
- Reduce manual processes or physical verification
- Real-time application approvals
- Improved online brand experience
- Helps identify potential fraud
- Reduced time and costs associated with paperwork processing/storage
- Satisfy strict compliance requirements for reporting entities under the AML/CTF legislation
Testimonials
"Bankwest has experienced more than 100 percent improvement in the online conversion rate for credit card applications" - Toby Noble, Senior Manager, Financial Crimes for Bankwest.
"Our electronically verified customers significantly outperform our traditional branch verified customers in terms of percentage of cards irregular after 60 days" - Toby Noble, Senior Manager, Financial Crimes for Bankwest.